FAQ

Questions about the ‘Introduction to WHODrug’ online course? Check these FAQ's for solutions to some common problems.

Q: How do I register to the Introduction to WHODrug course?
A: The registration page to the course Introduction to WHODrug is located at the WHODrug User Area. To access the WHODrug User Area, your organisation needs to have a valid WHODrug subscription and you need to have a personal UMC username and password. 

Q: I'm not sure if I have a UMC username and password to access the WHODrug User Area. Can you help me?
A: Users at organizations with a valid WHODrug license are provided with an account to access the WHODrug User Area. If so, make use of your company email address as username and in case you have forgotten your password, reset it by clicking Forgot my password at the log in page.

Q: How do I request an account to access the WHODrug User Area?
A: You are welcome to contact us at whodrug@who-umc.org.

Q: Where do I log in to access the WHODrug User Area?
A: Please log in here to access the WHODrug User Area.

Q: I have already signed up but I’m unable to log in again. How do I proceed?
A:
The registration page and the log in page are different, and both are located at the WHODrug User Area home page. At the WHODrug User Area home page, once the registration has been completed, navigate to the Introduction to WHODrug section and Log in to the course.

Q: I have completed all modules; can I get a course certificate?
A: Yes, please go to Training history in the left menu to print your course certificate.

Q: Will access to the course expire after some time?
A: No, the course will remain available to you until further notice. 

More about WHODrug

Last modified on: January 9, 2018
.